The Bomgar B300™ Enterprise Remote Help Desk Software
Written by zhangyuan January 23, 2008 16:45
An enterprise organization shouldn't have to rely on another company for remote desktop access service. With the B300, your help desk has everything it needs for remote support of clients and employees in-house, keeping your IT infrastructure secure. Your remote help desk can reach all of your end-users, even if they are using Windows Mobile devices. You can even gain secure PC, Mac, or Linux remote access to an unattended system using Bomgar's JumpTM technology.
"Solution providers interested in offering support desk services should look no further than the Bomgar Box..."
The B300 only takes about 30 minutes to install, enabling your support reps to start a remote desktop access session with any remote PC anywhere in the world within an hour of the appliance arriving. To make implementation simple, the B300 integrates with many of your existing applications, directories, and authentication mechanisms that make remote PC access work seamlessly with other help desk processes. And the B300 is equipped with a RAID 5 multiple hard drive configuration, dual power supplies, and dual processors - perfect for an enterprise environment where uptime is of utmost importance.