Helpdesk Blogs

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  • Setting Up The New Printers Video

    This video is a step by step tutorial showing how to setup your laptop to print from our new printers. This video will specifically show how to add the printer closest to the Help Desk and reference how to add the others. It may be helpful to watch the video three times as you install the three new printers.


  • Setting Up The New Printers

    First, to print or add printers, you need to be logged on to the print server. You will also need the printer drivers. Here's how: (Don't use the Logon Client. It doesn't work any more.)


  • New Printers!

    There appears to be an issue using the printers with Macs. If the guides below don't work, please print using the lab machines until we are able to fix the problem. Setting up the new printers on your Mac (For Leopard, text guide)


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  • Accessing your Outlook contact list from the web client

    To access your contact list from the Outlook web client:


  • Adding network drives on Macs

    Adding Network Drives: This works in both Tiger and Leopard


  • Using the Electronic Exam Reserve

    Internet Explorer seems to be having trouble accessing the Electronic Exam Reserve on the Library page. To access the Reserve without problems, please use our recommended browser: Firefox.


  • Turn your document into a PDF

    To do this, you need a PDF writer. Adobe Acrobat Professional will do it, but free is better. Download "Cute PDF Writer" at http://www.cutepdf.com/Products/CutePDF/writer.asp and install it. Afterward, you will be able to select "CutePDF" as a printer from inside any application. It will ask you where you want to save the PDF.


  • Add a google map to your blog

    It's easy to add a Google map to your blog. Maps can make your story more real to whomever is reading it. You can add maps in two ways.


  • How to add or repair printers in Windows XP or Vista

    To add printers in XP or Vista, or fix problems with your current printer setup: First, to print or add printers, you need to be logged on to the print server. Here's how: (Don't use the Logon Client. It doesn't work anymore.)


  • Vista printing issues Solved

    We are pleased to announce that we have discovered the solution to the printing woes many people have been experiencing. We have discovered that despite being counterintuitive Microsoft Vista expects network printers to be installed as local printers. We have written a "how to" on the method we've discovered to connect network printers as local printers. You can find it HERE. Because of this revelation, and because of a couple of other issues, we are going to suggest that students that are having issues printing avoid the the Logon Client and login by clicking on the start button, then typing \col-print.law.utah.edu into the "Start Search" field and pressing "Enter". Then typing your entire email address and password into the following window requesting your user name and password.


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